We're taking a negotiation tactic straight out of the FBI playbook from former hostage negotiator Chris Voss and showing you how to use it to set boundaries, push back on overload, and protect your time and SANITY..
At work, at home, with a contractor, a friend, whoever. We explain what no-oriented questions are, cover the psychology behind why no oriented questions work, and give you three ways you can start using no oriented questions right after finishing listening to this episode.
CITATIONS
Brehm, J. W. (1966). A theory of psychological reactance. Journal of Personality, 34(2), 1–178.
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