We explain how to build trust on your video calls by breaking down why looking at your camera lens instead of your screen can 10x your ability to build trust in virtual meetings.
We explain the psychology behind virtual eye contact, review research that shows what it does and how best to do it, and finish up by giving you 5 proven tips to master this skill and become more trustworthy and persuasive in every video call you have.
CITATION:
Hietanen, J. O., Peltola, M. J., & Hietanen, J. K. (2020). Psychophysiological responses to eye contact in a live interaction and in video call. Psychophysiology, 57(6), e13587. https://doi.org/10.1111/psyp.13587
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